Policy's

At TWB, all of our products are kept in a sterile environment at the ideal temperature for the specific product. Please ensure all of your products are ordered correctly, we are only able to make changes to the parcels before they are shipped out, we are not able to accept any product back after it has left our facility for sanitation. All items are carefully inspected prior to leaving TWB warehouse. Damage occurring in transit is the responsibility of the carrier and goods must be examined upon receipt and noted on the bill of landing.

We are unable to accept returns or refunds due to hygiene reasons for whitening gels, barriers, cheeks retractors, Mirco brushes, LED lights, Home kits, or any other products that are hygiene sensitive. 

This does not affect statutory rights. 

Privacy Policy - Click Here